FAQ
What areas do you service?
We proudly serve Greenvale and surrounding suburbs in Melbourne, Australia. If you’re unsure whether you’re in our service area, feel free to contact us!
What’s included in your Regular House Cleaning service?
Our regular house cleaning includes:
- Dusting and wiping surfaces
- Vacuuming and mopping floors
- Cleaning bathrooms and kitchens
- General tidying and rubbish removal
We customise our cleaning to meet your needs—weekly, fortnightly, or monthly.
Do I need to be home during the cleaning?
No, you don’t need to be home as long as we have secure access. Many clients provide us with a key or door code. Your privacy and security are always our top priority.
What’s the difference between One-Time Cleaning and Regular Cleaning?
One-Time Cleaning is ideal for special occasions, events, or when you just need a refresh.
Regular Cleaning is scheduled on a recurring basis (weekly, fortnightly, etc.) to keep your home consistently clean.
What does the Deep Clean Add-On include?
Our Deep Clean Add-On targets overlooked or hard-to-reach areas, such as:
- Inside cabinets and drawers
- Behind/under furniture and appliances
- Deep bathroom/kitchen sanitation
- Detailed wall spot cleaning
You can add this to any service when your home needs extra attention.
Do you offer End of Lease Cleaning?
Yes! Our End of Lease Cleaning service is designed to meet real estate agent standards. We clean everything from top to bottom, including:
- Oven and rangehood
- Inside cupboards and drawers
- Windows (interior)
- Skirting boards and wall marks
- Full bathroom/kitchen detail
Satisfaction guaranteed—so you can leave stress-free.
Do I need to provide cleaning supplies or equipment?
No. PureNest Cleaning brings all professional-grade cleaning supplies and equipment. However, if you have any preferences or allergies, we’re happy to use your products.
How much do your services cost?
Pricing varies based on the size of the home, the level of cleaning required, and any add-ons. Contact us for a free, no-obligation quote tailored to your specific needs.
Is your team insured and background checked?
Absolutely. Our team is fully insured and undergoes thorough background checks for your peace of mind and safety.
How can I book a cleaning service with PureNest Cleaning?
You can book directly through our website, call us, or send us a message via our social media pages. We offer flexible scheduling and prompt customer support.
